Authentication
Table of Contents
1. Logging In
Steps
Open Axilon DevOps Desktop. The login screen appears.
Enter your Username.
Enter your Password (minimum 6 characters).
Click "Sign In".
If your account has MFA enabled, you will be prompted for an authentication code (see the next section). Otherwise, you are taken directly to the home page.
If Login Fails
Check that your username and password are correct.
Error messages appear below the relevant fields or as a notification banner.
If you have forgotten your password, use the Account Recovery flow (see Section 5).
2. Multi-Factor Authentication (MFA) at Login
If MFA is enabled on your account, a second step appears after entering your username and password.
Steps
After submitting your credentials, the login form shows an MFA prompt: "Please provide a code from your Authenticator."
Open your authenticator app (e.g., Google Authenticator or Authy).
Enter the 6-digit code displayed in the app.
Click "Sign In".
If the code is incorrect, an error message appears. You can try again with a fresh code. To go back and re-enter your credentials, click "Reset".
3. Windows SSO Authentication
If your organization has configured Windows Single Sign-On (SSO), an additional authentication option is available.
Steps
On the login page, click "Authenticate with Windows".
Complete the Windows authentication prompt.
On success, you are signed in automatically.
Note: This option only appears when MSAL-based authentication is enabled in the system configuration.
4. First-Time Onboarding
When you log in for the first time (or with a system-generated temporary password), the application walks you through a mandatory onboarding flow before granting access to the main application.
Step 1: Change Your Initial Password
The onboarding screen displays a centered form with the Axilon logo.
Enter your Current Password (the temporary password you were given).
Enter a New Password. A real-time strength indicator shows your password's complexity. Your password must reach "Strong" strength (score of 80 or above) to be accepted. Strong passwords typically include:
Uppercase and lowercase letters
Numbers
Special characters
Sufficient length
Enter the new password again in the Confirm Password field.
Click "Change Password".
Save Your Recovery Code
After changing your password, a modal appears with a recovery code. This code is your only way to recover your account if you lose access.
Click the copy button to copy the recovery code to your clipboard.
Store the code in a secure location.
The "Close" button is disabled until you have copied the code.
Once copied, close the modal to proceed.
Step 2: Enable MFA (If Required)
If your organization requires MFA, you are taken to the MFA setup screen after changing your password.
Scan the QR Code. Open your authenticator app and scan the QR code displayed on screen.
Click "Next" to proceed to code verification.
Enter the 6-digit code from your authenticator app.
Click "Submit".
On success, onboarding is complete and you are redirected to the home page.
5. Account Recovery
If you have lost your password, you can recover your account using the recovery code that was provided during onboarding.
Steps
On the login page, click the account recovery link.
Enter your Username.
Enter your Recovery Code.
Enter a New Password (must reach "Strong" complexity).
Enter the new password again in Confirm Password.
Click "Recover Account".
On success, the form resets and a confirmation message appears. You can now log in with your new password.
Important: If you have lost both your password and your recovery code, contact a Global Admin to reset your password.
6. Account Settings
Access your account settings by clicking your name or avatar in the top navigation bar and selecting "Account Settings", or by navigating to the account settings page directly.
Account Profile
The profile page displays your current account information.
Name
Yes
Minimum 3 characters.
Username
No
Read-only. Set at account creation.
To update your name:
Edit the Name field.
Click "Save Changes".
To undo unsaved edits, click "Discard".
7. Changing Your Password
Navigate to Account Settings > Change Password.
Enter your Current Password.
Enter a New Password. The strength indicator must show "Strong" or above.
Enter the new password again in Confirm Password.
Click "Save Changes".
A success notification confirms the change. To undo unsaved edits, click "Discard".
8. Managing MFA
Navigate to Account Settings > MFA to view and manage your multi-factor authentication settings.
If MFA Is Enabled
The page shows your current MFA status with a lock icon. If MFA is not mandatory for your organization, a "Remove" button is available.
To remove MFA:
Click "Remove".
Confirm the action in the dialog that appears.
MFA is disabled for your account.
Note: If MFA is required by your organization's policy, the Remove option is not available.
If MFA Is Not Enabled
The page shows the MFA setup flow:
Scan the QR Code displayed on screen using your authenticator app.
Click "Next".
Enter the 6-digit code from your authenticator app.
Click "Submit".
On success, MFA is enabled on your account and will be required at every login.
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